FAQ

  • What is the difference between limited edition prints and open edition prints?

    Limited edition prints are typically produced in a limited quantity and are often signed and numbered by the artist. Open edition prints, on the other hand, can be reproduced indefinitely and are not limited in quantity.

  • What is a limited edition print, and how many copies are typically made?

    A limited edition print is a reproduction of an artwork in a limited quantity, typically signed and numbered by the artist. The number of copies produced is predetermined by the artist, and once they are sold out, no more will be produced.

  • How do I know if a print is part of a limited edition?

    Limited edition prints are typically numbered and signed by the artist, and this information should be included in the product description or certificate of authenticity.

  • Can I order a custom size print?

    Yes, we can accommodate custom size requests for prints. Please contact us for more information and pricing.

  • Can I order a print with a custom frame or matting?

    Yes, we offer custom framing and matting options for our prints. Please contact us for more information and pricing.

  • How are your prints shipped?

    Our prints are carefully packaged and shipped in sturdy cardboard tubes or flat packaging, depending on the size and type of print.

  • What is the difference between a print and an original painting?

    Prints are reproductions of an artwork, while original paintings are one-of-a-kind creations made by the artist. Original paintings are typically more valuable and rare than prints.

  • How do I commission a custom piece of wall art?

    To commission a custom piece of wall art, please contact us to discuss your vision and budget. We will work with you to create a unique and personalized piece of art.

  • How long does it take to receive a commissioned piece of wall art?

    The time it takes to receive a commissioned piece of wall art can vary depending on the complexity of the piece and the artist's schedule. We will provide an estimated timeline when discussing your commission.

  • Do you offer any warranties or guarantees for your products?

    We stand behind the quality of our products and offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us to arrange a return or exchange.

  • What is your return policy?

    Our return policy allows for returns or exchanges within 30 days of the purchase date. Please contact us to initiate a return or exchange.

  • How can I care for and maintain my wall art?

    To care for and maintain your wall art, we recommend avoiding direct sunlight and excessive humidity. Dusting with a soft, dry cloth is the best way to clean the surface.

  • Can I purchase a gift card for your wall art company?

    Yes, we offer gift cards in various denominations that can be used towards any of our products. Please contact us to purchase a gift card.

  • Do you offer any discounts or promotions for repeat customers?

    We occasionally offer discounts and promotions for our customers. Sign up for our newsletter or follow us on social media to stay updated on our latest deals.

  • How can I contact your customer service team if I have additional questions or concerns?

    You can contact our customer service team by phone or email with any additional questions or concerns. We are happy to assist you in any way we can.